Steven Jeffes - Speeches, Articles, Media, Published Books
Mr. Jeffes has written numerous articles, delivered speeches,
and fielded several media interviews relating to Customer
Relationship Management (CRM), Marketing and Technology
Selection & Deployment.


Mr. Jeffes is also a Published Author of a Best Selling Book
titled "Appearance Is Everything" Featured on ABC News
20/20, Fox News, US Newspapers and numerous talk shows
across the US and globally. Due to this book selling out of the
first edition, Mr. Jeffes has recently written a second edition.

{Click Here for Details on Media, Articles, Books}
Speeches/Media:   CRM, Marketing, Technology, Measuring ROI, Change Management, Investor &
Media Relations Director.

Authored Books:   Best Selling, Required University Reading, International Media Coverage, Held by
Prestigious Libraries.